Best fashion, beauty and health shops
We share the best places to buy clothing, health and beauty products on the high street and online, based on real shoppers’ experiences and analysis from our experts.
Here, we’ve rated dozens of retailers to help you find the best place to shop for outfits, makeup and more. Read on to see which shops came out on top for measures like quality and value for money.
And if you’re shopping for something else, see our guides to the, and .
Note: branded links take you to the retailers’ websites.
Best clothes and accessory shops
See our customer scores for shops selling clothes and accessories below.
Cornish clothing brandimpressed us enough to be named a Which? Recommended Provider (WRP), scoring five stars for almost every measure we examined.
Outdoor clothing specialistwas also awarded WRP status, with a range of impressive scores on most measures.
The worst scorer in our table was department store, which scored unimpressive three-star ratings for its clothing section.
Best shoe and boot shops
Find out how shoe and boot shops did for different measures including customer service and value for money in the table below.
was the top scorer for shoe shops, earning Which? Recommended Provider (WRP) status with four and five-star ratings across the board.
We also awarded WRP status to, which had nearly universal five-star scores.
Once again, Beales landed at the bottom of the table, with just two stars for the quality of its footwear.
Best beauty, health and wellbeing shops
Customers shared their experiences with dozens of shops selling health and beauty goods, such as medicines and makeup. See how the big names fared in the table below.
Online vitamins and supplements retailertopped the table and is currently the highest-scoring Which? Recommended Provider (WRP) in the health and beauty category.
TV channel and websitewas also named a WRP thanks to its great service and shopper-friendly policies.
Other Which? Recommended Providers
‘ beauty section impressed shoppers, as did . Both stores are WRPs.
Eco-friendly brand(Lush.com) was the only retailer to achieve five stars for staff knowledge and helpfulness, but isn’t a WRP as its T&Cs don’t meet our strict criteria.
How the best fashion, beauty and health shops stand out
Every year, we survey thousands of Which? members and members of the public about their experiences of shopping with some of the UK’s best-known stores and websites, as well as with lesser-known brands.
Our star ratings reveal how customers rated each retailer on a range of different measures from value for money to aftersales service.
We also name Which? Recommended Providers for each category. Only shops with top customer scores and four stars for customer service and three for value for money can make the grade. WRPs also need to offer at least 28 days to return non-faulty goods.
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