L D Fashions
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Answers to Frequently asked Questions

  1. How do I order from L D Fashions ?
  2. Can orders from L D Fashions be returned? 
  3. What is your privacy policy ?
  4. Does your clothing come in all sizes?
  5. Are orders shipped in plain packages?
  6. How long does it take to get an order completed?
  7. IS IT SAFE TO SEND CREDIT CARD INFORMATION BY  EMAIL?
  8. Can you ship orders outside the United States?
  9. Are your Fashions available with long sleeves?
  10. Do you sell items not in your catalog?
  11. What shipping method do you use?
  12. Do you have a Printed catalog

 How do I order from L D Fashions?

1 You can use our on line ordering system.  Or You may order by email or phone  815-248-3683 if you  are using Visa or MasterCard  S&H on all orders in the USA is $8.95. Foreign orders will be charged  the actual postage costs, Minimum shipping on foreign orders is $19.95.  Please include the following measurements

WAIST SIZE   Measure around your waist at navel level, this may be larger than your pants  size
HEIGHT
WEIGHT

You may also send orders by U S Mail
Click here for an Order Form you can print
Please make check or money order payable to L D  Fashions
mail to
L D Fashions
440 Lockwood CT
Davis, IL 61019
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Can orders from L D Fashions be returned?
 

If you are not happy with the quality or fit of your purchase L D FASHIONS will do everything we can to correct the problem If you believe that items are not made to the measurements provided, these items can be returned for alterations with no charge. All items are made to order so we would like an opportunity to try to correct any problems with your purchase.   If for some reason we cannot correct the problem to your satisfaction we  will give a refund.

To qualify for free alterations, purchase credits or refunds items must be returned within 30 days, clean and unworn. Items which are stained or obviously worn will not be accepted. Before returning items you must notify L D FASHIONS by phone to discuss the problem and let us know what corrective action you desire. Custom designs are returnable for alterations only.

THERE IS A 25% RESTOCKING FEE FOR ITEMS RETURNED FOR REFUND OR FOR ITEMS CANCELED AFTER CONSTRUCTION IS COMPLETED..

There is a 15% cancellation fee for orders canceled before construction  is started.

ITEMS FROM LAURA'S CLOSET ARE NOT RETURNABLE.

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What is you privacy policy ?

L D Fashions does not release any customer information to anyone, at any time period.

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Does your clothing come in all sizes?

Our fashions  are made to your measurements. All of the fashions featured on our web site or in our catalog  are  available in any size.

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Are orders shipped in plain packages?

Your privacy is our priority! All orders are shipped in plain packages. The return address will say only  "L D F  440 Lockwood Ct Davis, IL 61019". (Order shipped outside the US will be labeled   L D Fashions and include our street address) Al l  orders are shipped US Post Office  Priority mail and can be shipped to your home address or post office box

.

 L D Fashions does not share or sell its mailing list.

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How long does it take to get an order  completed?

Most orders will be completed in 6 to 8 weeks.  Orders for custom design may take longer.

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IS IT SAFE TO SEND CREDIT CARD INFORMATION BY EMAIL?

 If you are concerned about sending credit card  information via email, You might consider sending your credit card number  and expiration date in 3 separate emails.

One with the first half of your number another with the second half and a third with the expiration date.

For complete security use our secure on line shopping site

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Can you ship orders outside the United  States?

Orders from outside the United States must be paid  for using Visa or MasterCard. Your credit card will be charged for the amount of the purchase when your order is received. When your order is shipped your credit card will be charged for the actual amount of postage. Minimum shipping on foreign orders is $19.95.   If you cannot use a credit card for foreign order please email for other payment options

Orders shipped to an address other than the billing address will be shipped Express mail.

Customers are responsible for any import tariff, duty or any other tax imposed on their purchase. Please check  with your post office to see if such taxes  apply   We cannot misrepresent the value of your order on custom forms, please do not ask us to do this.  WE WILL NOT ISSUE REFUNDS ON ITEMS RETURNED BY CUSTOMERS WHO DO NOT WANT TO PAY IMPORT FEES

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Are your Fashions available with long sleeves?

All Little Girl dresses and Maids uniforms can be ordered with long sleeves. Please add $20.00 to the price. This does not apply to the Ultimate Princess dress. 

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Do you sell items not in your catalog?

L D Fashions specializes in custom made clothing. Just  send a photo or description of the item you are looking for and we will send you a quote.

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What Shipping method do you use?

Domestic orders are shipped my United State Postal Service priority mail, shipping and handling charge will be $7.95   You may request special handling with  Fed Ex or UPS shipment.  You will be charged for the actual Fed Ex or UPS shipping cost plus the standard $7.95 Handling fee.   If you are outside the US you will be notified of shipping options before your order is shipped.

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Do you have a Printed Catalog?

For a printed Catalog send $3.00, domestic or $6.00 outside US to

L D Fashions
440 Lockwood
Davis, IL 61019

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Copyright 2001  [L D FASHIONS]. All rights reserved.
Revised: 05/10/10.